Merge Support

Connecting developers, one match at a time

How can we help you?

Merge is a platform designed to connect developers based on their programming languages, tech stack, and interests. Whether you're looking for collaboration opportunities, mentorship, or just want to chat with fellow developers, we're here to ensure you have the best experience possible.

Need Immediate Assistance?

For urgent issues, security concerns, or account-related problems, please reach out to us directly at rajisded@icloud.com. We typically respond within 24-48 hours.

📞 Contact Us

📧

Email Support

rajisded@icloud.com

Best for detailed inquiries and account issues

🌐

Website

getmergeapp.com

Visit for updates and resources

📍

Mailing Address

Hanuman Chowk

Purani Abakari

Satna, M.P., India

For formal correspondence

❓ Frequently Asked Questions

How do I create an account?

Download the Merge app from your app store, tap "Sign Up," and provide your email address, username, and create a password. You can optionally add a profile picture and details about your programming interests and tech stack to improve your matches.

How does the matching algorithm work?

Merge uses your profile information including programming languages, tech stack, interests, and experience level to connect you with compatible developers. The more detailed your profile, the better your matches will be.

Is my personal information safe?

Absolutely. We implement industry-standard security measures including encryption of data in transit and at rest, regular security audits, strict access controls, and monitoring for unauthorized access. Your email address and sensitive information are never shared with other users unless you explicitly choose to share them.

How do I delete my account?

You can delete your account from the app settings. Once deleted, your personal information will be removed or anonymized within 30 days. Chat messages are retained for 90 days for safety purposes, then permanently deleted.

What if I encounter inappropriate behavior?

User safety is our top priority. You can report inappropriate behavior directly in the app by tapping the report button on any conversation. Our team reviews all reports promptly and takes appropriate action, including warnings, suspensions, or permanent bans.

How long are messages stored?

Chat messages are retained for 90 days for safety and moderation purposes, after which they are permanently deleted from our servers.

Can I request a copy of my data?

Yes! You have the right to request a copy of all personal information we hold about you. Contact us at rajisded@icloud.com with your request, and we'll respond within 30 days with your data in a structured, machine-readable format.

🔒 Your Privacy Rights

Depending on your location, you may have the following rights:

Right	Description
Access	Request a copy of your personal information
Correction	Update inaccurate or incomplete information
Deletion	Request deletion of your personal data
Portability	Get your data in a machine-readable format
Opt-Out	Opt out of certain data processing activities
Withdraw Consent	Revoke consent for data processing

To exercise any of these rights, contact us at rajisded@icloud.com. We will respond to your request within 30 days.

🐛 Report a Problem

Bug Reports

Email us at rajisded@icloud.com with:

Device type and OS
Steps to reproduce
Screenshots (if helpful)

Feature Requests

We love hearing your ideas! Send us your feature suggestions at rajisded@icloud.com. We carefully consider all feedback to improve Merge.

Security Concerns

If you discover a security vulnerability, please report it immediately to rajisded@icloud.com. We take security seriously and will investigate all reports promptly.

📚 Additional Resources

Privacy Policy

Read our complete Privacy Policy to understand how we collect, use, and protect your information

Terms of Service

Review our Terms of Service to understand the rules and guidelines for using Merge

Community Guidelines

Learn about our expectations for respectful and safe interactions

🌍 Special Privacy Notices

California Residents (CCPA)

If you're a California resident, you have additional rights under the CCPA:

Right to know what information is collected
Right to delete your information
Right to opt-out of sale (we do not sell data)

European Users (GDPR)

If you're located in the EEA, UK, or Switzerland, you have rights under GDPR:

Access, rectification, and erasure
Restriction of processing
Data portability
Right to lodge a complaint

Children's Privacy

Merge is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us immediately at rajisded@icloud.com.

💡 Tips for Better Matches

Complete your profile

Add details about your programming languages, tech stack, and interests

Be specific

The more specific you are about your skills and interests, the better your matches

Stay active

Regular engagement helps our algorithm understand your preferences better

Be respectful

Follow our community guidelines to maintain a positive environment

📝 Data & Security Information

What data do we collect?

Account InformationEmail, username, password, profile picture
Profile DetailsProgramming languages, interests, tech stack, bio, experience level
Usage DataFeatures used, time spent, match history, interaction patterns
Device InformationDevice type, OS, unique identifiers, IP address

How we protect your data

🔐 Encryption of data in transit using TLS/SSL
🔐 Encryption of sensitive data at rest
🔍 Regular security audits and vulnerability assessments
🛡️ Access controls and authentication mechanisms
📊 Monitoring for unauthorized access and suspicious activity